About Us
Dear Bonitas Member,
Marara Pharmacy is proud to be appointed as a preferred service provider to Bonitas Medical Aid. We are excited to have you as a new member and are here to make managing your medications as easy and convenient as possible.
How Our Pharmacy Works
At Marara Pharmacy we specialize in delivering your prescriptions directly to your door, nationwide, with no hassle. Here’s what you can expect:
1. Easy Prescription Transfers
Simply provide us with your current prescriptions by sending it to us via email or by uploading it on our website, and we’ll take care of the rest. If you’re transferring from another pharmacy, our team will handle the process for you.
2. Convenient Delivery
Once your prescriptions are filled, we'll ship them to your home or preferred address. No more waiting in lines! Dependant on your location, you should receive your medication within 3 – 4 days from us receiving your prescription.
How Does This Affect You?
- From 1 January 2025, all BonCap, Primary and Primary Select members that are currently on chronic medication or have regular prescriptions will be transitioned to Marara Pharmacy.
- There might be a period where you and your family members may not be receiving your medication at the same time or from the same provider, until all your current prescriptions have been concluded and moved to Marara Pharmacy.
- For all other Bonitas options that are linked to a designed service provider, a 30% co-payment will apply, should you select to get your medication from our pharmacy in 2025.
BonCap
Your current active prescription maybe be concluded by Pharmacy Direct without a co-payment until 31 May 2025, where after you will send your new prescription to Marara Pharmacy and have your medication delivered to your home/work or doctor’s rooms. After this period, a 30% co-payment will be applied.
BonCap
Primary and Primary Select
Your script may be dispensed by Pharmacy Direct until the 28 February 2025, after which a 30% co-payment will apply.
Primary and Primary Select
How to Access Marara Pharmacy Services?
To get started with our Courier Pharmacy, simply:
Register
Click here
Provide Details
Provide your contact details, delivery address and preferences.
Upload Prescription
Click here
Delivery
Your medication will be delivered to the address provided at no extra cost.
Alternatively
You may email your prescription and delivery address to bonitas@mararapharm.co.za or fax to 086 501 1991
For more information or if you have any questions about the changes to the pharmacy network, please do not hesitate to reach out to our Customer Care team at
(086) 062 7272
who will be happy to assist you.
We are excited about these changes and the added convenience they bring to your healthcare experience. Thank you for being a valued Bonitas member. We remain committed to providing you with the best care and support possible.
We look forward to being your trusted pharmacy partner on your health journey. Thank you for choosing Marara Pharmacy!
Do you have any questions about your Medical Aid?
If you require any assistance with option change or termination, claims and benefit related queries or any other general enquiry, please send your email to Bonitas directly at: enquiries@bonitas.co.za or chronicmeds@bonitas.co.za
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Do you have any questions about your Medical Aid?
Make the most of your membership
Bonitas made it easy for you to quickly access essential medical aid information on the Member Information Hub on their website. There is no need to log in, just info at the click of a button. Find everything from how to get your claims paid quickly to how to register your chronic medicine.
Make the most of your membership
Changes to your chronic medicine benefits
One of our key changes for 2025 is the re-alignment of our formularies across all plans. This will help us to ensure that our members get access to the most clinically appropriate medicine to treat their chronic conditions at an affordable cost.
Changes to your chronic medicine benefits
How this will impact you
If you continue to use this medicine for 2025, you will need to pay a co-payment of 30% of the cost of the medicine. You can avoid this co-payment by selecting another medicine to treat your condition from the formulary for your plan. Your doctor or pharmacist can help you to make an informed decision to best suit your needs. If your medicine requires a new prescription you will need to consult your doctor.
We will automatically update your chronic authorisation if you change to a medicine on the formulary.
How this will impact you
We're here to help you
If you want to know more about your chronic medicine benefits and avoiding co-payments, please click here.
To view the formulary for your plan
- Visit https://member.bonitas.co.za/login.html. You will need to log in or register first.
- Then click on the Documents tab
- Then select Medicine Formularies
We're here to help you
