About Us
How Our Pharmacy Works
At Marara Pharmacy we specialize in delivering your prescriptions directly to your door, nationwide, with no hassle. Here’s what you can expect:
2. Convenient Delivery
Once your prescriptions are filled, we'll ship them to your home or preferred address. No more waiting in lines! Dependant on your location, you should receive your medication within 3 – 4 days from us receiving your prescription.
Who can we service?
- From 1 January 2026, Marara Pharmacy will continue to be the designated service provider for members on BonCap, Primary, and BonPrime (Previously Primary Select), as well as the new option, BonCore
Marara Pharmacy proudly services members across all medical aid options that are not restricted to a designated service provider, BonClassic, BonComprehensive, BonComplete, and Standard Option.
Our Designaged service Provider options
BONPRIME
BonPrime
PRIMARY
Primary
BONCORE
BonCore
BONCAP
BonCap
non-Designaged service Provider options
BONCOMPLETE
BonComplete
STANDARD
Standard
BONCLASSIC
BonClassic
BONCOMPREHENSIVE
BonComprehensive
How to Access Marara Pharmacy Services?
To get started with our Courier Pharmacy, simply:
Alternatively
You may email your prescription and delivery address to bonitas@mararapharm.co.za or fax to 086 501 1991
For more information or if you have any questions about the changes to the pharmacy network, please do not hesitate to reach out to our Customer Care team at
(086) 062 7272
or on WhatsApp
who will be happy to assist you.
We are excited about these changes and the added convenience they bring to your healthcare experience. Thank you for being a valued Bonitas member. We remain committed to providing you with the best care and support possible.
We look forward to being your trusted pharmacy partner on your health journey. Thank you for choosing Marara Pharmacy!
Do you have any questions for your Medical Aid?
Contact Information
Call an ambulance
Call 0860 555 505 to request an ambulance.
Provide your name, telephone number and medical aid number
General queries
Call: 0860 002 108
WhatsApp: 060 070 2491
Email: queries@bonitas.co.za
Provider Queries: 086 111 2666
Report fraud, waste & abuse
Call: 0800 112 811
SMS: 33490
WhatsApp: 031 308 4664
Email: information@whistleblowing.co.za
fraud@medscheme.co.za
Call an ambulance
Call 0860 555 505 to request an ambulance.
Provide your name, telephone number and medical aid number
Report fraud, waste & abuse
Call: 0800 232 320
Email: boncap@whistleblowing.co.za
WhatsApp: 031 308 4664