Welcome
to our
pharmacy
We offer quick and accurate medication delivery right to your doorstep.
Our Pharmacy
We will deliver your medication to your address of choice, this could be your home, work address or pick up at your doctor’s rooms. A valid prescription may be emailed to care@mararapharm.co.za and our pharmacists will verify your prescription and engage with you and doctor to ensure that your medical needs are catered for. We will arrange an authorisation with your medical aid to utilise your available benefits appropriately. In instances where the medical aid does not cover some of your treatment, there are various payment options you can use. We take care in preparing your medication ensuring that correct medication is packed considering temperature-sensitive medication. We partner with couriers who share the same vision in taking care of all parcels ensuring that the medication is delivered to the correct address in a good condition. Our couriers will notify you when the parcel is on route and you will be required to confirm receipt.
Prescription Submission
Your prescribed medication will be processed upon receipt of your prescription. This will be provided by your doctor after consultation and diagnosis of your condition. There are various ways to submit you prescription. A valid prescription and delivery address may be emailed to care@mararapharm.co.za or safely uploaded by following the link. The name, surname and date of birth of the patient must be clearly indicates on the email as well as the medical aid name and number should you belong to a medical aid. There are instances where an original prescription will be required depending on the schedule of the prescribed medication. In these instances, our pharmacist will advise you on the process to either post the prescription or arrange a collection from you or your doctor.
Medication Verification
Our pharmacist will verify the validity of the prescription by ensuring that all the relevant information is included in the prescription. If any information is missing, we will contact you and your doctor to validate the prescription. We aim to minimize any out-of-pocket payments for medical aid patients as such we promote the use of cost-effective generic medication. There are various payments option available to you should you choose medication that is not fully covered by the medical aid. We will indicate the number of repeats used on the medicine labels. This will alert you to visit your doctor for a new prescription. We will also remind you by sending an SMS indicating that your prescription is about to expire.
The Process
Prescription Submission
Submit your prescription online or through your healthcare provider. Alternatively email us your prescription and delivery address to care@mararapharm.co.za
Medication Verification
Our pharmacists verify your prescription and medication needs. The verification process include date when the prescription was issued, patient and doctor’s details as well as the period of the prescription.
Insurance Coverage
We work with your insurance provider to minimize out of pocket payments.
Payment Processing
Our team handles payment processing and billing for your medication.
Medication Packaging
We package your medication with care and consideration for temperature-sensitive medications.
Shipping
We use reliable couriers for shipping to ensure quick and accurate delivery to your doorstep.
Delivery Confirmation
Our courier will require you to acknowledge receipt of your parcel. This information will be conveyed to us as delivery confirmation.